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Cancellation Policy
Our cancellation policy allows for a refund if a reservation is canceled at least 48 hours prior to the scheduled booking. However, a 20% cancellation fee will be deducted from the refunded amount.
Unfortunately, any cancellations made within 48 hours of the reservation, including same-day bookings, are non-refundable and will not be eligible for any reimbursement. We appreciate your understanding of these terms and conditions as they help us maintain a smooth booking process for all our valued customers.
Rider Conduct
Everyone drinking alcohol must be 21 or older. No smoking or illegal drugs on board. The driver may end the ride without a refund if these rules are broken.
Late Arrival & Overtime
The rental time starts at the booked pickup time, even if the group is late. Extra time is billed in 30-minute increments at your bus's rate, starting at $95 per 30 minutes for the 13-passenger bus (larger buses cost more), subject to availability.